Local prepaid activation help

Start Your Activation Request

Get local help with Verizon Prepaid, Simple Mobile, AT&T Prepaid or Cricket Wireless. We verify your phone, plan, SIM or eSIM and current offer before you pay.

Request Activation Help Use the Free Model Checker
Start online. Finish securely with our staff. A request does not activate service, reserve an offer or guarantee carrier approval.
Offers available through our dealer access

Current In-Store Offers

Through September 30, 2026

Simple Mobile: Month 2 On Us

Bring an eligible compatible phone, buy one month on a qualifying plan and receive your second month on us.

New single-line BYOD customer on an eligible Verizon-network activation. Eligible $25–$60 plan. No port required. Not valid with multiline or device offers. Taxes, fees and availability apply.

Check eligibility →
While promotional availability lasts

Verizon Prepaid: Month 3 On Us

Pay for two months on the eligible Unlimited plan and receive an eligible $50 credit for month three.

New single-line BYOD customer on the $50 Unlimited plan. Pay $100 upfront and remain on the same plan. Not valid with Auto Pay, other offers, Unlimited Plus, multiline or branded-handset activations. Taxes and fees apply.

Check eligibility →
Family offer

Simple Mobile: 4 Lines for $100

Four eligible lines with unlimited data for $100 per month, plus taxes and fees. Each line includes 20 GB of hotspot data and international features.

Requires one eligible external number transfer. Line 1 uses Unlimited World $50; lines 2 and 3 are $25 each; line 4 is free. Network assignment, restrictions and availability apply.

Check family eligibility →

Offers verified September 1, 2026. Carrier terms, device and SIM eligibility, network assignment, inventory and promotional availability can change. Final eligibility and amount due are confirmed before payment.

Four confirmed activation choices

Choose Your Carrier

Verizon Prepaid

New number, eligible number transfer, BYOD, physical SIM or supported eSIM.

View Verizon plans →

AT&T Prepaid

Local help with a compatible device, available plans and supported SIM options.

View AT&T plans →

Cricket Wireless

Choose a plan and confirm device, physical SIM or supported eSIM eligibility.

View Cricket plans →

Ultra Mobile service payments/refills may be available in store, but new Ultra Mobile activation is not offered through this request page. Carrier, plan and eSIM availability varies by transaction and device.

Clear, assisted setup

How It Works

Send a short request

Tell us your carrier, what you need and your phone model. Do not send passwords or porting credentials.

We verify everything

Staff checks the phone, plan, SIM/eSIM and promotion in the approved dealer system.

Review and finish securely

We explain the total, collect any required protected information through the assisted process, then activate and test service.

No charge to request help

Request Activation Help

We will verify compatibility, plan availability and pricing before any paid work begins.

Wireless Activation Request

By submitting, you agree to the Privacy Policy and Wireless Activation Privacy Notice. We will contact you only about this request unless you separately opt in elsewhere.

Choose the carrier you want, or select Help me choose.
What do you need?
This is a request. Service is completed securely with our staff.
How many lines do you want help with?
Device or SIM help
We will confirm compatibility before activation.
Example: Apple iPhone 13 or Samsung Galaxy A15. Model only — do not enter IMEI, serial number, EID or ICCID.
Is the phone unlocked?
Unlocked status matters for bringing your own phone.
Do you already have a carrier SIM?
Do not enter SIM card numbers or eSIM codes.
Leave blank if you want a new number.
Current carrier account type
This helps us prepare for a possible number transfer.
Is the current line still active?
Keep the old line active if you want to transfer the number.
Enter the 5-digit ZIP code where you will use the service most.
Taxes, fees, device costs and eligibility may change the final total.
What matters most in your plan?
Select every priority that applies. Availability and pricing will be confirmed by staff.
When do you need service?
Same-day service depends on store hours, inventory and eligibility.
Choose the store that should handle your request.
This is a preference, not a confirmed appointment.
Preferred contact method
We will use this preference for this activation request.
First and last name
Enter the name we should use when contacting you.
Contact number only — do not enter account numbers, transfer PINs or verification codes.
We may email you about this request.
Optional. Do not submit passwords, account numbers, transfer PINs, verification codes, identity documents, device identifiers or payment details.
Do not submit passwords, account numbers, transfer PINs, verification codes, identity documents, device identifiers or payment details.
Before you visit

Common Questions

Does this request activate my phone immediately?

No. Staff first confirms compatibility, carrier eligibility, plan availability, pricing and any required verification.

Can I keep my current number?

Eligible numbers can usually transfer when the old service remains active and the account information matches. The old carrier controls release of the number, so timing varies.

Can I bring my own phone?

Yes, subject to unlock status, carrier compatibility and final eligibility. A model lookup does not guarantee carrier approval.

Can I use eSIM?

Possibly. It depends on the carrier, phone model, device status and available dealer activation path.

How much will activation cost?

Plans, taxes, SIM charges, service fees and promotions can change. We confirm the applicable total before payment.

Can you refill Ultra Mobile?

We may be able to help with an existing Ultra Mobile service payment or refill in store. New Ultra Mobile activation is not currently available through this page.

Ready to get started?

Choose a store and let us check the right activation path before you pay.

Palm Bay

2000 Palm Bay Rd NE, Unit 5
Palm Bay, FL 32905

Call 321-622-0322

Sebastian

971 Sebastian Blvd, Suite 6
Sebastian, FL 32958

Call 772-249-2000
WeFix Plus provides staff-assisted prepaid activation services. Carrier names and trademarks belong to their respective owners. Compatibility, coverage, number transfers, pricing, promotions and activation approval are controlled by the applicable carrier and may change without notice.